- calendar_today October 19, 2026
Watchdog Report Documents School Bus Incident Involving Special Needs Students
An official investigation has detailed a distressing incident in which six nonverbal special needs students, ages 6 to 8, endured more than four hours on a misdirected school bus in Brooklyn. Scheduled to arrive at school by 9 a.m., the students did not reach their destination until 1:25 p.m., according to a report released by the Special Commissioner of Investigation for New York City’s public schools.
Timeline of the Four-Hour Bus Delay
The incident began when the bus, operated by Consolidated Bus Transit, departed with the six students but diverted to incorrect locations around Brooklyn. School officials became aware of the issue after one parent, who had placed AirTags in her children's backpacks, tracked the bus's irregular movements and repeatedly contacted authorities for information. School officials subsequently reached out to the bus company at 10 a.m. and notified the city’s Office of Pupil Transportation.
At 11:45 a.m., Consolidated Bus Transit informed the school that the driver was lost but estimated arrival within 15 minutes. However, the bus arrived much later—an hour and forty minutes after that update. By the time the students reached school, police had been contacted due to the prolonged absence.
Conditions Upon Arrival and Student Welfare Concerns
When the bus reached the school, investigators observed that one child had urinated on herself and removed her diaper and leggings. Special Commissioner Anastasia Coleman remarked on the severity of the ordeal, highlighting the particular vulnerability of special needs children, some of whom wear diapers and may not be able to communicate their discomfort.
Examination of Bus Driver and Matron Roles
The bus was driven by Eric Chery, a substitute driver with under three weeks of experience, and supervised by Germina Thomas, a matron with nearly two decades in the role. According to the report, Chery admitted to investigators that he had visited two incorrect schools before receiving the proper address around 10:40 a.m. He also stated that he had to stop repeatedly to take phone calls from both the bus company and anxious parents, and noted that he was not fluent in English. Matron Thomas told investigators she did not speak with the driver during the incident or attempt to contact the school, depot, or anyone else.
Investigation Findings and Recommendations
Special Commissioner Coleman described the situation as egregious and stated it reached a threshold that necessitated a full investigation. The investigation concluded with recommendations that both Chery and Thomas should no longer transport students for the Department of Education. Consolidated Bus Transit confirmed to media that both employees had been placed on administrative leave and were barred from further student interaction or driving duties. The company did not provide further comment on the incident.
Broader Concerns Over NYC Student Transportation
The ordeal has added to growing scrutiny over school bus safety and reliability in New York City, where the yellow bus system services approximately 150,000 students, including nearly 70,000 with disabilities. Parents and advocates have previously raised concerns regarding lengthy commutes and delayed arrivals for students with special needs. The current investigation shines a light on the critical importance of student transportation oversight and the roles of drivers and matrons in ensuring the safety and wellbeing of vulnerable students.
Source: ny1.com.





