Technology
NYC Unveils Proposal to Regulate AI Customer Service ChatbotsNew York City Targets AI Customer Service Chatbots with New Regulations The administration of Mayor Zohran Mamdani has introduced a proposal aimed at increasing transparency and accountability for companies using AI-powered customer service chatbots. The new rule would require businesses to disclose the use of such automated systems and offer customers the option to speak […]
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NYC Unveils Proposal to Regulate AI Customer Service Chatbots
